General Terms & Conditions

Guru-Shop GmbH
Owners: Harald Höppner, Tanja Höppner, Matthias Kuhnt
D-16230 Tempelfelde
Tel+49 (0)3337 430911 (
for private customers:)
Tel: +49(0)3337 430911 (for resellers)

Fax: +49(0 3337 425760

TAX ID: 37/491/21305
VAT ID: DE259300641
Company register Berlin Charlottenburg No. HRB 111065 B
§ 1 General - Scope of terms
These General Terms and Conditions describe the contractual relationship between Guru-Shop GmBH(hereinafter referred to "Seller") and the natural persons and legal entities that use our internet offer. (hereinafter referred to "Customer"). The terms & conditions apply for the usage of the website as well as all subdomains belonging to this domain.
Agreements deviating from or supplementing these terms and conditions - shall only apply if they have been expressly acknowledged by
§ 2 Formation of Contract
Contractual language is German. The presentation of our products in the online shop does not represent a legally binding offer, but a non-binding online catalogue inviting to make an order. After entering your personal data and by clicking the "checkout" button, in the final stage of the order process, the customer submits a binding order for the goods contained in his/her shopping basket. Our confirmation of the reciept of your order follows immediately after you have submitted your order. This confirmation of receipt is not, however, a contract of sale, which comes into existence with our separate confirmation of order or the delivery of the goods.
§ 3 Payment, due date, default in payment
The payment of the selling price is due to contract formation. The following methods of payment are possible:
• Prepayment
The customer pays after receipt of the order confirmation
• Surname delivery (plus. Euro 6,00 charge)
Payment is made to the postmen / delivery carrier
However, if the Customer is in default on payment, we are entitled to charge the statutory default interest. If the customer has not met his payment obligations from §3 (1) Guru Shop Terms & Conditions within 7 days, the seller reserves the right to withdraw from the contract because, in this case, there will be no longer an interest from the sellers side, in maintaining the contract.
§ 4 Delivery
The delivery obligation shall not apply in cases where the seller does not receive proper or punctual delivery and is not responsible for the unavailability. In this case the seller is authorized to offer the buyer a similar product regarding quality and price, as long as no contract has become effective. The buyer can of course freely choose if he or she wants to accept this offer. If the buyer does not want to accept this offer, the buyer is asked to return the items to the seller using the enclosed return slip. The seller pays for the return charge. If in such case any payments have been made already, the buyer shall be refunded without delay.
§ 5 Prices
The price indicated for the items of purchase is stated in EURO including turnover tax.
Prices, at the time of purchase, are valid.
§ 6 Delivery costs
The shipping costs depend on the quantity of goods ordered, as well as shipping type and will be communicated to the buyer beforehand. On the page "delivery" you can find an overview. In germany the delivery costs are usually between 6 and 65 euro.
§ 7 Warranty
If the goods delivered turn out to be deficient, the client is entitled to supplementary performance, either in form of a removal of defects or delivery of an item free from defects.
 Without prejudice to section 275 (2) and (3), the seller may refuse the form of supplementary performance chosen by the buyer if such performance is possible only with unreasonable expense.
In that connection, it is necessary to have regard in particular to the value of the thing when free from defects, the significance of the defect and the question whether the defect could be remedied by the other form of supplementary performance without material detriment to the buyer. The buyer's claim is restricted in this case to the other form of supplementary performance; the seller's right to refuse also that supplementary performance under the conditions laid out in sentence 1 above is unaffected.
If the seller delivers a thing free from defects for the purpose of supplementary performance, he may demand the return of the defective thing in accordance with sections 346 to 348.
§ 8 Warranty exclusion
Because the products of the seller are non mass-produced items, variations from the item shown in the pictures are possible. Most of the Guru Shop intems are handworked and therefore we consider slight irregularities in color, shape, texture and "visible" handwork not as deficiencies but rather quality characteristics. Furniture produces in series are handmade single pieces that also can vary in color, structure and size from the item shown in the picture. Processing traces of all kinds like scratches, repaired knotholes, abraded paint, packaging pressure marks as well as drying cracks are not only possible, for some of the items they are intentional to underline the rustic style. There these irregularities are excluded from warranty of all kinds.
In the event of an obvious defectiveness or incompleteness of the goods, we are to be notified thereof in writing within 2 months after the defectiveness has been recognized. Receipt of the notification at our premises is authoritative in respect of honouring the period. If the consumer fails to provide such notification, the guarantee rights shall lapse 2 months after the defect is discovered. If the consumer fails to provide such notification, the guarantee rights shall lapse 2 months after the defect is discovered.
Exempt from warranty and are those damages occurring from natural wear and tear as well as those damages which, after the passing of risk, arise from incorrect or negligent handling, excessive stress or unsuitable equipment.
§ 9 Limitation of liability
For damages, other than those causing injury to life, body and health, the seller is only liable in as far as these damages are caused deliberately or due to gross negligence or are due to the culpable breech of the main contractual obligation by the seller or the persons assisting in the performance of contractual obligation. We cannot be held liable for damages above and beyond the regulations stated above. The regulations of the product liability law remain untouched from this..
According to the current level of technology data communication via internet cannot be guaranteed to be without errors and/or available at all times. Therefore the seller will not be liable for the uninterrupted availability of the Internet shop.
§ 10 Reservation of proprietary rights
The goods remain the property of the contractor until complete payment of the invoiced amount has been made.
§ 11 Contractual exclusion of set-off
The customer shall only be entitled to a right of set-off or retention provided that his counter claims have been judicially determined, or are uncontested or acknowledged by us.
§ 12 data protection
We will use your data only for the purpose of processing your order. All customer data is saved and processed in accordance with the pertinent regulations of the Federal Information Protection Law (BDSG) and the Teleservice Information Protection Law (TDDSG). When you register to our newsletter, we save your email address for advertisement and market research purposes until you unsubscribe from it. At any time you have the right to receive free information, amendments, blocking and deletion of your saved data. Please e-mail or send your inquiry via post or fax.
Guru-Shop GmbH
owners: Harald Höppner, Tanja Höppner, Matthias Kuhnt
D-16230 Tempelfelde
Fax: +49(0)3337 425760
We don't pass your personal data including your home address and e-mail address to third party without your explicit assent which may be cancelled at any time. Exempted from this are our supply partners, who require a transmission of information in order to carry out orders (for example the shipment company and the institution who processes the payment). n these cases the extent of the data transferred is restricted to the necessary minimum. During data processing, your concerns with regard to data protection are taken into account at all times in accordance with the legal provisions.
In this online-shop information about the content of your basket is stored in cookies. If you register on our website or wish to send an order, we require your customer data. The data stored in a cookie make it unnecessary for you to repeatedly fill in the forms. The cookies produced have a maximum expiration period of six months. Additionally you can manage the acceptance of cookies from this website in your browser settings and block these if required.
§ 13 Legal Domicile
The contract shall be governed exclusively by the laws of the Federal Republic of Germany. UN sales law shall not apply. If both contracting parties are merchants, the court of the area of the sellers business is responsible provided that for the dispute an exclusive jurisdiction is not justified.
§ 14 Cost Of Returns
Should the customer exercise the right of withdrawal according to paragraph     § 15 of these GTC the regular costs of the return are imposed on him, if the delivered goods corresponds to the order and if the price of the returned goods does not exceed the amount of 40 Euro or when in the case of a higher price of the goods the client has not yet provided the return service or made a partial payment at the time of withdrawal.
§ 15 Right Of Withdrawal
You may withdraw your contract without giving reasons within two weeks in writing (e.g. letter, fax, email to) - if the item is provided to you before the period expires - by returning the unused goods. The period begins after receiving these instruction in text form, however not before the goods have been received by the customer (where similar goods are delivered on a recurring basis, not before receipt of the first partial delivery) nor before we have fulfilled our obligations to provide information as defined in Article 246 § 2 in conjunction with § 1 (1) and (2) of the Introductory Act to the Civil Code ("EGBGB") as well as our duties under § 312e (1) sentence 1 of the BGB in conjunction with Article 246 § 3 EGBGB. The timely dispatch of the cancellation or the product is enough to keep the cancellation period.
The cancellation is to be addressed to:
Guru-Shop GmbH
Owners: Harald Höppner, Tanja Höppner, Matthias Kuhnt
D-16230 Tempelfelde
Fax: 03337 425760
Consequences of revocation
in the case of an effective revocation the mutually received benefits are to be returned and if so derived profits are to be returned. in case you are unable to reimburse us either in total or partially for services received, you are required to offer a compensation of equal value. this does not apply, when the deterioration of the merchandise has been checked like it is possible in a shop. In other respects you can avoid the obligation to compensate for a deterioration due to the utilization of the good as intended by not using the goods as if they were your property and by refraining from doing anything that could impair their value. Any merchandise eligible for shipping will be returned at our expense and risk. You have to bear the costs of the return if the delivered goods conform with the ordered one's and if the price of the returning goods do not exceed an amount of 40,00 Euros or when you have not reciprocated or performed a partial payment as contracted at the time of the revocation. Else wise the return shipment is free of charge for you. Objects not capable of dispatch by parcel will be picked up. Obligations to reimburse payments must be made within 30 days. This period shall commence for you upon sending your cancellation notice or returning the goods, and for us upon receipt thereof.
Right Of Withdrawal Does Not Apply For: ‚‚The right of revocation does not apply for goods, which are made according to specifications of the customer or have clearly been tailored for personal needs or which are unsuitable for a return shipment due to their nature or are easily perishable or would be past their expiration date, for the delivery of audio or video recordings or software, in cases where the delivered data carriers have been unsealed by the user‚‚End of the information about rights of revocation
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*All prices include VAT and service (charge) and exclusive of shipping costs. Offer good while supplies last. Errors and omissions excepted.